Have you ever considered if you are assisting your clients with their complete travel arrangements? If you are providing your client an airline reservation and ticket for a quick business trip or a week’s long vacation, chances are they may need a place to stay as well. But many travel agents overlook this component of a trip and focus on the airline ticket or cruise vacation. But including a hotel with either of these can help improve the overall service a travel agency provides it’s customers while increasing overall revenues. So, access to a hotel reservation software is something you will want to be sure and consider when evaluating online booking engine options for your travel business.
First make sure the can the application be customized to match the “look and feel” of your company’s branding. You need to consider that your website and online booking engine are your company’s presence in today’s crowded online marketplace. The platform you choose needs to match your company’s branding and have the capability to provide all the unique offers that help make your business stand out from the competition.
Check to see if you are serving your customers via the channels they prefer to use. For today’s “on the go” consumer, mobile ready hotel reservation software may be an option you want to include. Research has shown that many consumers use different devices as they shop and eventually purchase products online. Some start their initial research using their handheld device for example, but switch to their Laptop to finalize and complete the purchase. Others may choose to use their handheld device exclusively. Either way, the hotel booking engine you choose for your business needs to be mobile ready to serve today’s online consumer on the device they choose.
Make sure the hotel reservation software you choose has kept pace with the latest developments in technology and allows you to easily expand your business. A good hotel booking engine will include links to media files & rich content to assist both travel agents and consumers with selecting the right hotel property during the shopping process. You should be able to easily search for a hotel property by location, including by neighborhood or proximity to points of interest. The booking engine should provide you with information like availability of WiFi access and nearby points of interest as well as availability of services and amenities onsite. Having access to recent pictures of a particular hotel combined with a wealth of information about the property can be invaluable when deciding on the right hotel.
And with If you plan to participate in the Global Marketplace, you’ll need a hotel booking engine that can easily handle multiple currencies as well as multiple languages. Look for “state of the art” applications that are flexible & fully scalable and will easily grow with your business.
Identifying hotel reservation software with right combination of content and product features for your hotel booking engine can be a critical decision for your travel business, finding the right technology partner can be just as important.