Application Managed Services is an approach to outsourcing management through a well-defined set of processes, policies, procedures, and standards custom to your business. The increasing complexities and volatility of the business environment have redefined the concept of Application Management Services (AMS). Today, AMS is expected to deliver value far beyond back-office support; it should enable business transformation through enhanced speed and efficiency, cost predictability, and continuous visibility and monitoring of operations.
With a holistic AMS portfolio, Kalibroida Technology Solutions offers flexible, scalable, adaptive and customized services to drive performance and business value throughout a customer’s IT environment.
Kalibroida Technology Solutions can provide flexible delivery models with the right mix of onsite, offsite and offshore teams to meet your business needs:
- Virtual Captive Unit
- Managed Support Services
- Offshore Development
What Makes the Difference?
- Highly flexible services: We tailor our services and contract arrangements to your particular business needs, operations and requirements. We can provide both on and offshore services models, as well as a dedicated managed services team if appropriate.
- Up-to-date product knowledge: Through Kalibroida Technology Solution’s technology partnerships and alliances, our team maintains current certifications and has access to the latest vendor resources and training.
- Thought leadership: We bring more to the table than the ability to configure and manage applications. We come ready to contribute innovative ideas, best practices, and industry expertise that can help you maximize the value of your technology investment.
- Proven processes: Our rigorous service methodologies, built by our own consultants based on their experience in a wide array of technology environments, ensure proven and reliable call management and control processes.
- End-to-end support: Combining managed services with Kalibroida Technology solution’s consulting and implementation capabilities enables us to provide continuous support – from initial solution design through ongoing operations.
Our AMS Coverage
- Server Services
- Application support
- Application Enhancement
- Application Optimization
- Functional and Technical Support
- System Administration and Monitoring