China Eastern airlines are one of the major Chinese airlines and its headquarters is located in Shanghai. The size of the fleet for China Eastern airlines is 530. There are 217 domestic and international destinations to which the flights are operated by the China Eastern airlines.
There are many online services provided by China Eastern airlines to its passengers. A passenger can simply visit the website and book, modify and cancel the ticket according to requirement. All the procedures are done according to the airlines’ policies. In case, a passenger wants to make changes/cancellation in the ticket, then the below-listed steps can be followed for the same:
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The homepage of the China Eastern airlines is visited on the web browser.
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The next step would be to visit the Manage booking section on the website in order to make the modifications.
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The ticket needs to be retrieved for making the changes or the cancellation.
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The passenger is required to enter the order number or ticket number along with the name of the passenger in the given fields on the webpage.
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Once the itinerary is accessible after entering the correct details, the required modifications can be done.
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The changes could be made for departure date, a number of passengers, source or destination city, etc. Neither the name on the ticket could be changed nor the ticket can be transferred to any other person.
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When the changes are done and saved, a confirmation email or text message is sent by the airlines in accordance with the given contact details.
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If the changes are made within 24 hours of purchase, then there will no fees incurred but if the same is done after 24 hours of booking, then a certain amount will be charged as a change fee.
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This 24-hour condition works if the date of the booking or purchase of a ticket is at least 7 days prior to the scheduled departure of China Eastern flight.
For further queries and issues or China Eastern airlines booking, the customer support of the airlines can be contacted. They will provide the required assistance to the passengers by using their experience and knowledge about the airlines. The info for contacting them could be found on the China Eastern airlines’ website.