In the war of technology, ITIL and DevOps are two separate types of standards that provide, support and maintain information services. Although each framework has its methodology, both have benefited from the widespread use of information technology and software development. ITIL is the most popular service framework with over two million ITIL training certifications extracted, but DevOps has become the driving force behind leading software companies. The purpose of this article is to explain the differences between DevOps and ITIL, and how companies can benefit from understanding and applying both models to different problems. Read on to learn more about ITILs versus DevOps.
ITIL
All the same, ITIL is known as a framework which is supposed to create with a range of practices for providing better management of information services. In principle, the ITIL framework is designed to:
- Emphasize quality and continuity of service
- The goal of increasing customer satisfaction
- Determine the lifespan by 34 procedures
- Digital conversion
DevOps
On the other hand, DevOps is known for an irreplaceable paradigm for software development and delivery that aims to integrate development activities. DevOps mainly deals with:
- Integrated software testing, quality analysis to improve communication and collaboration between product management, software development and the distribution bridge.
- Continuous integration and continuous transfer.
- Capture simpler principles such as progress management, teamwork and flexibility to achieve faster working hours.
- Introduction to cultural transformation.
A Combination of DevOps and ITIL
The concepts of collaboration, optimal communication and enterprise reactivity are not uncommon for ITIL. However, the perceptions of cooperation, the prime statement as well as innovativeness reactivity – not unusual for it. Although growth is focused over expansion events in the project as well as the evolution of the complete provision, application management manages the program throughout its life cycle, from strategy to design and delivery (development), through implementation and continuous development.
- In developing the vision and charter of service solutions, employees should be maintained as soon as possible from the outset.
- The management team should also provide information on the technical requirements
- Developed usage rate, which allows you to change new/improved features of the application faster
- Reducing new issues at release speed, updating patches more frequently, and faster recovery time if not replaced
- Use provision mechanization in the direction of speeding up the mutual processing simulations
Can ITIL and DevOps Work Together?
This brief introduction to both approaches is enough to understand that ITIL and DevOps work together and communicate. They don’t differ on these key goals, and even if you get more detailed information on how to implement them, it’s clear that ITIL and DevOps are not conflicting approaches. Ina matter of fact, some even go so far as to say that “DevOps is no different than managing mature versions of ITIL.” ITIL Service Design Volume specifically supports repetition and incremental design, which is the vibrant root of DevOps.
Like DevOps, ITIL calls for the use of service automation (sharing, publishing and distribution management) to increase speed and efficiency, although much emphasis is placed on mapping, analysis and process design. The modern and integrated approach shows that ITIL should, in a matter of fact, be viewed as a phase of DevOps: the use of the ITIL process makes the implementation of DevOps easier and more efficient. However, they are more interconnected and therefore their relationship is not so irregular but an extension. Properly implemented DevOps adds ITIL and ITIL enhance DevOps.
Why You Need Both?
The truth is, DevOps and ITIL focus on delivering customer IT value and using similar language to enhance the customer experience have very different goals. DevOps primarily focuses on software life cycle delivery, software development and distribution. ITIL for its part tends to be wider; exploring all aspects of customer engagement, from providing quality service to ongoing support and operations. So ITIL is almost like DevOps left and right end. Therefore, if companies want to grow rapidly and maintain the discipline and organization needed to deliver large IT services, they must balance ITIL processes with the speed of DevOps and gain practice from DevOps Linux courses to combat with the industry.
Wrap-up
Like DevOps, ITIL is heavily involved in the practice of simulations plus the introduction of computerization services on the way to upsurge productivity, rapid implementation as well as reduce expenses. On the other side, they are both different concepts, aiming to maximize the IT results of all organizations. ITIL is useful for creating standards within and outside organizations. DevOps, on the other hand, leverages human resources and promotes innovation. This helps the customer with faster versions and makes customers happier. There is a good chance that the ITIL vs. DevOps methodology offers something new and gives you a starting point to improve your business and work better and faster.
