Are you running an e-commerce business but tasks like bulk listing, multi-channel listing and product management, etc. are getting difficult to organize? It happens if you don’t have a productive multi-channel listing tool. Manual procedures of doing such tasks are time-consuming as well as involve a risk of human errors. It’s better to leave this task on a software application that works smartly under an automation process. However, it is important to understand whether the software you are going to buy is actually worthy enough or not? After all, these services come with huge price tags. Before making any substantial investment in such unknown products and services, you need to be aware of all necessary aspects. This is not only about money but a multi-channel eCommerce software also decides the future of your business. Here we have some crucial information to help you in selecting the best software.
Features to check in a multi-channel eCommerce software
-
Conveniently accessible functions
While investing in software for multi-channel selling, make sure that it has easily accessible functions. Get familiar with the user interface to make sure that you don’t need to depend on the software support team for making any type of corrections. Editing features should be easy to corporate and not become a reason for the delay in building all data management.
-
Adequate room for customizations
As the E-Commerce business grows, you may feel the need for some customization in the existing software system. Shifting to a new multichannel listing software is not a feasible thing because it will cause delays that directly affect the revenue. Get information about customizable features and settings. Both human tech support and software automation should be included.
-
Feature-rich listing data management
Listing manually by hand is one of the most time-consuming tasks that you should avoid. The list data management feature of software should be enhanced with functions like adding descriptions, images, pricing, variations and technical specifications etc. While selling the same product on multiple channels, listing data management features is very useful to maintain consistency.
-
The automated order fulfillment process
How conveniently you can execute the order fulfillment process decides whether the software is feasible for your eCommerce business or not. Automation in managing order fulfillment through established logistic providers as well as third party shipments are necessary.
-
Inventory information synchronization
When you are selling a product on multiple platforms, the information about their specifications as well as availability should be the same. It is only possible if the multi-channel eCommerce software has the capability of inventory syncing. If you have just added an item on one channel which was out of stock, the information should be synchronized on all other channels automatically showing availability.
Apart from these 5 important features, make sure that the multi-channel selling software is supporting all popular sales channels. Request your service provider to mention the list of all platforms which can be utilized in the future for expanding your eCommerce business.
